Cold Plunge Tub with Chiller for Athletic Recovery

This industrial-grade unit utilizes R-410a refrigerant, offering high efficiency and environmental friendliness for modern cooling applications. Equipped with core components like a PLC system, high-performance pump, motor, and pressure vessel, it’s engineered for stable, long-term performance in demanding environments.

✅ Key Features

1. R-410a Refrigerant – Eco-friendly and energy-efficient performance.

2. Integrated PLC System – Advanced control and monitoring capabilities.

3. Heavy-Duty Construction – 336 KG frame built for industrial durability.

4. Certified Performance – Comes with a full machinery test report.

5. Warranty Support – 1-year coverage on all core components.

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order. Or, you can track the status of your order from your "order history" section on your account page on the website.

Can I change my order?

We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or Live chat box.

Do you accept returns?

RETURNS & EXCHANGES

Yes, we do accept returns subject to fulfilment of the following conditions: - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have its original packaging with all the tags etc. - The return or exchange request is made within 7 days of delivery. To request for a return, please reach out to support by submitting your request via "contact us" form or via Chat box. A member of our support staff shall respond as soon as possible.

How do I cancel my order?

Orders can't and will not be canceled after 72 Hours! Unless  the wrong item was ordered.If you no longer want your item please email within 72 Hours after that production begins and we can't revert your payment.

So please Be aware 

How do I track the progress of an order?

Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.

Can I change my delivery address after I have placed my order?

If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.

Is it safe to use my credit/debit card at this website?

We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.

For further information please contact our support staff.

At PoolSaunaHaven, we’re committed to delivering your wellness products safely and on time. Please review our shipping policy below for details on processing, delivery, and tracking.

🚚 Processing Time

All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking details.

🌍 Shipping Locations

We currently ship to:

• United States

• Canada

• United Kingdom

• Europe

• Australia

If your country isn’t listed, please contact us before placing an order.

📦 Estimated Delivery Times

• USA: 5–10 business days

• UK & Europe: 7–12 business days

• Canada & Australia: 7–14 business days

Shipping times may vary during holidays or due to customs delays.

💸 Shipping Fees

Shipping rates are calculated at checkout based on your location and order weight.
We also offer free shipping on select items and promotions!

📦 Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can monitor your package’s progress directly from your tracking link.

📬 Lost or Delayed Packages

If your order is delayed or marked as delivered but not received, please reach out to us immediately. We'll investigate the issue and help resolve it as quickly as possible.

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gareth@poolsaunahaven.life . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gareth@poolsaunahaven.life .

Damages and issues.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.